1.0       ENROLMENT

1.1       Payment must be received in order to secure the enrolment 5 working days before the start of the course.

1.2       30 days written notice (email/fax/letter) is required if you would like to terminate the enrolment and withdraw your child.

2.0       PAYMENT

2.1       Cheques should be made payable to: “The Learning Hub” Write the student’s name and contact number on the back of cheque(s).

2.2       Cheques, cash, online transfer, ATM transfer and EPS are accepted. Please retain the statement for records.

2.3       Post dated cheques will not be accepted.

2.4       Only official, (The Learning Hub) receipts that are signed and chopped with the company chop can be accepted as proof of payment.

3.0       REFUND POLICY

3.1       In case of termination of a course after its commencement, our school will refund to students the course fee collected on a pro-rata basis as soon as possible and in any event not later than one month after the cessation of the course.

3.2       There will be no refund for special programmes and only make up classes can be arranged.

4.0       REFUND PROCEDURE

4.1       Our school will inform parents of the refund arrangement either over the telephone or in writing.

4.2       Our school will refund students in accordance with the above policies.

4.3       When processing the refund, you will keep the original fee receipts. Students or parents should sign to acknowledge the receipt upon receiving the refund.

4.4       Our school will only issue the refund by cheque.

5.0       MAKE-UP CLASSES

5.1       Most of the classes have make-up class. Please contact us to see which courses allow the make-up class.

5.2       The course, class date, time and teacher cannot be guaranteed for make-up classes however, the centre will do its best to place the student in a class relevant to their age and ability.

5.3       Make up classes must be completed within three months.

 

6.0       SEVERE WEATHER – TYPHOON & RAINSTORM

6.1       Tropical Cyclones

We comply with the education bureau requirements and advice according tohttp://applications.edb.gov.hk/circular/upload/EMBC/EMBC07003E.pdf.

Weather Condition

Action to be taken

When Tropical Cyclone Warning Signal No. 1 is issued

All schools, including kindergartens, are to operate as usual.

When Tropical Cyclone Warning Signal No. 3 is issued

All kindergartens, schools for physically handicapped children and schools are mentally handicapped children are to close.

Other schools are to operate as usual unless advised otherwise.

When Tropical Cyclone Warning Signal Pre-No. 8 / No. 8 or above is issued.

All schools are to close.

When Tropical Cyclone Warning Signal No. 8 or above is replaced by Signal No. 3

All kindergartens, schools for physically handicapped children and schools for mentally handicapped children are to remain closed.

Other schools are to resume with the next session unless road or other conditions remain adverse.

When Tropical Cyclone Warning Signal No. 3 is replaced by Signal No.1 or when all signals are cancelled.

All Schools are to resume with the next session.

           

6.2       Rainstorm Warning Signal

Rainstorm Warning Signal

Action to be taken

AMBER

Unless the Education and Manpower Bureau has made special announcement on closure of schools, all schools, including kindergartens, will operate as usual.

RED or BLACK Before 6:15 am

AM and whole day schools will be closed all day.

RED or BLACK 6:15 am – 8:00 am

There will be no lessons for all AM and Whole-day schools.

Schools should ensure that their premises are open until the end of the normal school hours and arrange staff to look after those students who have left home for school. They should also ensure that conditions are safe before allowing students to return home.

Students who have not left for school should stay home.

RED or BLACK 8:00 am – 10:30 am

AM and Whole-day schools should continue the lessons until the end of the normal school hours and should ensure that conditions are safe before allowing students to return home.

RED or BLACK 10:30 am – 11:00 am

PM schools will be closed.

AM and Whole-day schools should continue the lessons until the end of the normal school hours and should ensure that conditions are safe before allowing students to return home.

RED or BLACK 11:00 am – 1:00 pm

There will be no lessons for PM schools.

PM schools should ensure that their premises are open until the end of the normal school hours and arrange staff to look after those students who have left home for school. They should also ensure that conditions are safe before allowing students to return home.

Students of PM schools who have not yet left for school should stay home.

AM and Whole-day schools should continue the lessons until the end of the normal school hours and should ensure that conditions are safe before allowing students to return home.

RED or BLACK After 1:00 pm

All schools should continue the lessons until the end of the normal school hours and should ensure that conditions are safe before allowing students to return home.

 

7.0       GENERAL TERMS AND CONDITIONS

7.1       The Learning Hub may amend the policy without notice.

7.2       Please check website for opening days.

7.3       Guardians or parents of children aged below two years old must remain on the premises at all times.

7.4       It is the parents/guardian’s responsibility to inform the centre about any medical conditions of their child, such as allergies to certain food.

7.5       We reserve the right to the use of pictures, videos and artworks of the children participating in school activities, for teacher training, curriculum and / or promotional purposes.